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To Whom It May Concern: I am writing this letter to praise the extraordinary efforts and talents of my realtor, Steve Hanson. I met Steve when I was searching for a house in Norwalk. I was recommended to work with Steve by a trusted friend who had had positive experiences with him. Even though there was considerable and high praise that came along with that recommendation, Steve went above and beyond my expectations of a realtor. This was hardly the first time I had worked with a realtor, but this was the first time that I felt my realtor take a genuine interest in me and my purchase. Steve and I developed a friendship in daily telephone conversations and frequent meetings during my home-buying process. During some of the more turbulent moments of the process, there were days when he and I would communicate upwards of a dozen times. Whenever Steve did not know the answer to a query of mine, which was rare, he moved Heaven and Earth to find the answer, accurately and quickly. My purchase was a very difficult one, compounded by an aggressive and unpleasant seller, but Steve jealously guarded my rights and protected my interests as if they were his own, somehow maintaining perfect diplomacy. Also the fact that he is an engineer held considerable sway in easing my mind when it came to the home inspection. In the end, I was completely satisfied with his assistance in all phases of my home search, from scouting the area, investigation into the neighborhood and property, assistance with finding the right broker and lawyer, and countless other tasks, some daunting, that crept up along the way. Even at the closing, which was marred with mishaps and confusion, Steve remained resolute, calm and helpful. Without his guidance, I would not be living in my beautiful home today. That would be the end of the story in most cases. However, I soon learned that Steve does not consider his duties over just because the closing has transpired. Steve regularly phoned and stopped by with various pieces of advice and suggestions for me in my new home. Even though my closing was last August, as recently as a week ago I heard from Steve, who had some sound words for me in regards to some matters related to my first winter in the house. I expect to maintain a personal and professional relationship with Steve for as long as he is in the business. I short, I could not recommend Steve more strongly and with more confidence. If you are wise enough to choose him to represent you, I am certain that you would experience the same personal care and attention to detail that I did. Sincerely, Andrew Cote Assistant Professor Norwalk Community College |
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